Photo by Etsuko Yoshida | ©

New Guest Information

Our Covid-19 Measures

Here at Mint ‘n Co Massage, we care greatly about hygiene and customer well-being.

We endeavor to regularly clean and wipe down door handles, chairs, walk-way areas, entire massage rooms

All staff are educated on sensible hygiene etiquette to ensure we do not bring any bacteria into the environment

Every client has freshly cleaned sheets and refreshed air flow

We practice the safest government standard for hand washing

Reservations

Due to recent circumstances(COVID-19), we take only one booking at a time(one person or max two people). Our priority is guest’s health and privacy. Booking in advance is required for all treatments. We will not be taking walk-in treatment until further notice.

Prior to your appointment, please advise us if you are pregnant, have any health issues or if you have a preference for Male/Female therapist. (Facials will only be provided by our female beauty therapist.)


Please text or email us with any questions you may have.
We will do our best to help answer them for you.

Preparing for your Treatment

Massage

We request all visitors to have at least a 1 hour gap between eating and having massage.
Please come well hydrated. However, we do offer free drinking water at reception.
Using the bathroom prior to treatment is recommended. However an inside toilet can be used before and after your treatments if needed.

Facials

For ladies, no preparation is necessary. Simply arrive at Mint ‘n Co and enjoy!
For men’s facials, we recommend cleanly shaven or well kept beard for maximum comfort and benefit to the skin.

We do not have shower facilities.

Arrival time

New guests

To make the most of your therapy, please arrive 10 minutes prior to your scheduled appointment.

Returning guests

Please arrive 5 minutes prior to your scheduled appointment.

Late Arrivals

In the event that you are running late, we will endeavour to conduct your full treatment. However, your treatment may need to be shortened should there be another booking immediately afterwards.

Cancellation

We request if you are unable to keep your appointment that you give us a courtesy text, email or call with at least 24 hours notice.

Parking Options

Our Parking: We will send a confirmation message to enquire if you need a parking spot. We can provide a free spot for your appointment at the Glebe Park Residences. An allotted time will be arranged for your parking to ensure you get a spot. This is a great way to save money and make sure you arrive on time and can leave confidently.

Residential parking area
Guest parking is outside.
If parking is required. Then guests will be allocated a parking space. The space will have a designated number written on the road and a yellow bollard/barrier located toward the middle.
In the email from Parkable there is a button to “Lower barrier“. This will lower the bollard on your designated parking space.
The underground parking is not available.

Other Parking Options

Wilson Parking (33 Allara St),

The National Convention Centre car park (31 Constitution Ave),

15 Coranderrk St Parking (next to Canberra Olympic Pool),

or short walk from Canberra Centre car park through Glebe Park. (7 minutes).

Consultations

Upon arrival at Mint ‘n Co, the therapist will provide a brief consultation form to be carefully filled out. Then at the beginning of your appointment the therapist will ask a few questions to determine your preferences for the treatment. This is typically done during our complimentary foot bath.

Your Comfort

Although we do our best to anticipate your needs, we appreciate that everyone’s massage is a very individual experience.
Please let your therapist know if there is any way that they can improve your treatment or comfort – for example, heavier or lighter massage pressure, an extra towel, adjusting the sound or lighting levels. If you have discomfort in lifting yourself from a prone position ask for help.

Mobile phone policy

To preserve harmony within the environment. Kindly turn off/silence your mobile phone/s on arrival.

Eco-friendly Environment

We here at Mint ‘n Co Massage believe in a friendly and clean environment for all individuals. We kindly request that upon arriving at Mint ‘n Co Massage that you cleanse your body/clothes of tobacco/cigarette odours prior to entering. Smoking outside the doors is also not prohibited.